All Housing Associations can register for a free account which allows them to use the website for the purposes of offically responding to tenant feedback only.

The fully featured OurHousing system is available to Housing Associations for a small, annual fee which is proportionate to the number of properties in any given portfolio.  These fees are outlined below.  We’d like you to support what we do – and we’d love you to use this sevice to its full potential.

Free account (any provider, any size)

What you get:-

  • One account to allow one member of staff to login and respond to stories

 

Premium – Small housing associations (1 – 2,499 properties)

Set-up of £3,500 + VAT then £1400  + VAT per subsequent year.

What you get:-

  • 5 logins
  • Premium feature pack
  • Starter WebEx session
  • Printed and digital marketing materials for tenants (250 decustomised flyers).
  • Unlimited email support.

Premium – Medium housing association (2,500 – 9,999 properties)

Set-up of £8,000 + VAT then £3,000 + VAT per subsequent year.

What you get:-

  • 5 logins
  • Premium feature pack
  • Starter WebEx session.
  • Implementation Meeting
  • Printed and digital marketing materials for tenants (500 decustomised flyers).
  • Unlimited email support.

Premium – Large housing association (10,000 to 30,000 properties)

Set-up of £12,500 + VAT then £3,800 + VAT per year subsequent year.

What you get:-

  • 7 logins
  • Premium feature pack
  • 3 Webex sessions
  • Implementation meeting
  • One day tenant engagement workshop (how to use OH) per annum.
  • Printed and digital marketing materials for tenants (1000 customised flyers).
  • Unlimited email support.

Premium – Very large housing association (30,000+ properties)

Set-up of £18,000 + VAT then £4,500 + VAT per subsequent year.

What you get:-

  • 10 logins
  • Premium feature pack
  • Implementation Meeting
  • 5 Webex sessions
  • Printed and digital marketing materials (1500 customised flyers).
  • One tenant engagement workshops (how to use OH) per  annum.
  • Unlimited email support.